Shipping
We like to keep things simple, just like potty training (well, almost).
- Standard Shipping (orders over $99 AUD): Free
- Standard Shipping (orders under $99 AUD): $9.95
- Express Shipping: $12
Please be aware that during busy promotional periods, our dispatch times may be extended by up to 5 extra business days. These delays relate only to the time it takes for us to ship your order and do not affect Australia Post’s delivery timeframes unless stated otherwise. Shipping fees are non-refundable in the event of dispatch delays.
We ship Australia-wide to all residential, business, and PO box addresses from Monday to Friday (excluding public holidays). Orders placed on weekends or public holidays will be sent the next business day.
Estimated Standard Delivery Times
- Metro: 3-5 business days (includes packing & processing)
- Regional: 5-7 business days
Estimated Express Delivery Times
- Metro: 1-2 business days
- Regional: 3-5 business days
For the most accurate estimates, please refer to Australia Post’s current guidelines on their website. All timeframes are provided as an estimate only. We cannot guarantee delivery dates or offer refunds for delays caused by Australia Post, as these are outside our control.
If your parcel appears delayed or missing, and tracking does not help resolve the issue, please reach out to Australia Post directly. If further assistance is needed, you’re welcome to contact us at hello@cubbybubs.com